Your friend can do this testing at his/her end too (it’s not a bad idea). Traceroute may drop packets from point A to point B as many ISPs/networks turn off ICMP echo ping response, which is in direct violation of RFC requirements…if you have connectivity issues, raise a support ticket with your ISP. Gather some testing evidence - if you have a PC or Mac in the house, test using ping and traceroute to make sure there is no actual network connectivity issue to your friend. If there is a change, check your router’s firewall settings - One of the settings may be stopping you from connecting to your friend. If there’s no change, re-enable your router’s firewall. Re-test connection (just in case it’s some weird NAT port issue). If you have a firewall on your router, turn it off.
Your friend can check this too.ĭo you connect your PS4 to your router via wifi or wired? If the former, try using a actual network cable (and reboot the PS4 after swapping connection types of course).
NAT should be type 2, and you should have successfully signed into the PSN network. If that is not working, then you can try and check your PS4 network settings and make sure that they are OK. I’m in Australia, but you are welcome to add me for testing - PSN = sparksflyswiftyĬompletely shut down your game, and reboot your PS4 and re-test. If this is a routing issue between the 2 players, then they will not be able to join each others games.įirstly, try and see if you can join someone else’s game. The console versions of the game do not use an online server, but instead, peer to peer connections in group play.
With that said, it may not wholly be Blizzard’s fault either. This is a long term outstanding issue that has been reported MANY times, and Blizzard has done nothing to fix it.
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